Slow to change
Every wording update goes through the engineering release cycle — even when compliance already approved the change.
For regulated businesses
CommsPliant gives operations, compliance and engineering teams a shared, version-controlled workspace for approved customer emails and PDFs — with approval workflows, audit logs and API rendering built in.
CommsPliant is currently under development. We are seeking early interest from regulated and enterprise teams in financial services, pensions and fintech.
But in most regulated organisations, it does.
In regulated businesses, customer communications are not just content. They explain rights, obligations, payments and decisions. They are operational records.
Yet most teams still manage them inside application code. That means a single wording change can require a ticket, a code review, a deployment, and a compliance sign-off tied to a software release.
The result: slow updates, version confusion, inconsistent wording, and audit trails that are difficult to produce when they matter most.
Every wording update goes through the engineering release cycle — even when compliance already approved the change.
Proving which version of a communication was sent, and when it was approved, is rarely straightforward.
Outdated or inconsistent wording in regulated communications can create compliance gaps and potential customer harm.
Business teams edit. Compliance approves. Engineering connects once and stays in control.
CommsPliant sits between your business teams and your existing systems. Templates live in a structured, version-controlled environment — not buried in application code.
When a wording change is needed, a business or operations user makes the edit, compliance reviews and approves it, and the system creates a new version. Applications then render the correct approved version through the API. The audit log records everything.
No developer ticket. No deployment. No version confusion.
Five steps from template to audit-ready communication.
Business or operations teams manage email and PDF templates in a structured workspace. Templates support dynamic variables for customer, product or system data.
Before submitting for approval, teams preview exactly how the communication will render using sample data. No surprises after release.
Changes are routed for compliance or operational review before they can go live. Every decision is recorded with a timestamp and approver identity.
Your existing systems call the CommsPliant API at send time and receive the correct approved version. One integration. Always the right version.
Every template change, approval and release is logged. If a regulator asks what was sent and when it was approved, the answer is already there.